Mill Pond Retrievers recommends that your puppy be examined by a veterinarian within 10 days of purchase. If, within those 10 days, a veterinarian states in writing that the puppy had a health problem that existed in the puppy at the time of delivery or if, within one year after receipt of the animal, a veterinarian states in writing that due to a hereditary or congenital defect the animal has died or has a condition that will shorten its life or require constant treatment during its life, the animal will be considered to have been unfit for sale at the time of sale.
If a veterinarian states in writing that the animal was unfit for sale at the time of sale or within one year of purchase a veterinarian states in writing that a hereditary or congenital defect occurred in the animal at the time of sale, Mill Pond Retrievers will offer one of three forms of reimbursement to be selected by the purchaser:
- The animal may be returned to the seller for a full refund of the purchase price of the animal
- The animal may be exchanged for an animal of the purchaser’s choice of equivalent value, if a puppy is available
- The purchaser may retain the animal and the breeder will reimburse the purchaser ½ of reasonable veterinary fees not to exceed ½ of the original purchase price of the animal
If the purchaser wishes to receive a form of reimbursement the purchaser must notify the seller within 2 business days of the diagnosis by a veterinarian and provide the seller with the name and telephone number of the veterinarian and a copy of the veterinarian report on the animal. If the purchaser wishes to receive a full refund for the animal the purchaser must return the animal no later than 2 business days after receipt of a written statement from a veterinarian stating that the animal was unfit for sale due to a health problem. If an animal dies and a purchaser wishes to get a reimbursement, the purchaser must provide the seller with a written statement from a veterinarian indicating that the animal died of a health problem that existed on or before the purchaser received the animal.
If the seller wishes to contest a demand for remedy, the seller may require the purchaser to produce all veterinary records and the animal for examination of autopsy by a veterinarian designated by the seller at a veterinary clinic within 100 miles of the purchaser’s residence.
In addition to the guarantee outlined above in this sales contract, Mill Pond Retrievers Guarantees Hips and Eyes until the dog reaches 26 months of age.
In order to qualify for this, the buyer must:
Have the hips and elbows x-rayed before the age of 26 months and have the x-rays evaluated by the Orthopedic Foundation of Animals.
Have the eyes checked before the age of 26 months, for Progressive Retinal Atrophy, and/or Congenital Cataract(s), as certified by an ACVO Diplomat Veterinary Ophthalmologist.
If the hips, eyes, or elbows fail:
The puppy will be replaced by us with another puppy of equal value, at our discretion, or half of the of the purchase price will be refunded in lieu of a replacement puppy, provided that the dog with the problem has been spayed or neutered with written proof from the Veterinarian. Replacement puppies will be free of all charges except shipping and health certificate.
If the value of the replacement puppy is greater than the original, then the buyer will be responsible for paying the difference before replacement. We do not guarantee breedability of any pup or dog sold.
The buyer has several responsibilities in order for the terms of this guarantee to remain in effect:
Mill Pond Retrievers must be notified within 15 days of diagnosis of Hip Dysplasia, Progressive Retinal Atrophy or Congenital Cataract, if the dog has Hip Dysplasia, Progressive Retinal Atrophy or Congenital Cataract it must be spayed/ neutered before reaching 28 months of age if it is going to be kept by the purchaser.
The dog may not have been bred prior to this claim.
Claim for replacement or refund shall be in writing, and must be accompanied by the following:
- A copy of this guarantee, the original AKC Registration Certificate
- Veterinary Certificate of Hip or Eye defect described above.
- Veterinary certificate of spay/neuter.
This claim must be submitted to us with all of the required documents before the dog reaches 28 months of age.